Markham Small Business Enterprise Centre is pleased to announce that Markham Executive Offices Limited has partnered with us and will be hosting the MSBEC Monthly Small business Networking Group events commencing in September at their brand new facilities on Highway #7 just west of Warden. The proximity of their Highway #7 location and the nature of their business makes this an ideal fit for our events.

Join us to learn business skills, build relationships and grow your business with other small business entrepreneurs here in Markham!

This month’s topic:

Customer Satisfaction Made Simple - Tuesday, Sept 9, 2008, 5:30-7:30pm

It can cost as much as 10 times more to get a new customer than to retain a customer. This workshop will discuss some simple ways to increase customer satisfactions – so that you’ll keep more customers, and get more referrals.

Facilitated by: Sandy Kemp, ActionCOACH Gold Master Business Coach, President, Action Business Development Inc.

An Ivey Business Grad with more than 25 years experience, Sandy Kemp is an internationally recognized business coach. He is a recipient of the ActionCOACH North American ActionMAN award and a member of the ActionCOACH President’s Club.

Date: Tuesday, Sept 9, 2008 Time: 5:30pm to 7:30pm
Location: Markham Executive Offices, Liberty Building, 3601 Highway 7 East, Suite 400, Markham, ON L3R 0M3

Markham Executive Offices is centrally located in the heart of Markham in the newest Class A building and across the street from Markham Civic Centre and next to the Hilton Suites Hotel. All attendees will enjoy ample FREE UNDERGROUND PARKING which is offered in levels P1 and P2.

Cost: $10 (includes refreshments) (Cash or cheque - payable to Town of Markham)

Pre-registration required.
To register or for more information, contact:
Sandra Tam
Manager Markham Small Business Enterprise Centre
Economic Development Department, Town of Markham
1380 Rodick Road, Suite 100
Markham, ON L3R 4G5
Tel: (905) 248-2736 Fax: (905) 479-2055
Email: sandratam@markham.ca  
Please visit our website at www.msbec.markham.ca